Multiple Positions – Mukuba Hotel
Mukuba Hotel
Mukuba Hotel Limited (the “Hotel”) is a company wholly owned by the Industrial Development Corporation (“IDC”). The Hotel is located in Ndola District of Copperbelt Province. Mukuba features a herd of graceful impala, among other attractions, symbolising the hotel’s unsurpassed quest for excellence which has earned it the title “Gem of the Copperbelt” amongst local and international admirers. As part of its growth strategy, the Company is looking to fill the following position:
1.0 ASSISTANT FINANCE OFFICER
Role Overview:
The Assistant Finance Officer will play a critical role in supporting the Finance Manager by ensuring the smooth processing of financial transactions, preparing reports, and assisting with financial planning and analysis. The role involves helping with budget preparation, maintaining accurate financial records, and ensuring compliance with accounting standards and regulatory requirements.
Key Roles and Responsibilities:
- Financial Transaction Management:
- Assist with processing all financial transactions, ensuring accuracy and compliance with accounting standards.
- Maintain accurate records of all financial activities and assist with daily financial operations.
- Financial Reporting:
- Support the preparation of monthly, quarterly, and annual financial statements.
- Assist in the reconciliation of financial accounts, ensuring they are up to date and accurate.
- Budget Assistance:
- Help in the preparation, execution, and monitoring of departmental budgets.
- Assist in variance analysis to identify and report discrepancies and suggest improvements.
- Compliance and Tax Filing:
- Ensure compliance with tax laws, regulatory requirements, and assist in the timely filing of statutory returns.
- Support in implementing internal controls to safeguard assets and prevent financial mismanagement.
- Audit Support:
- Provide support during both internal and external audits by supplying relevant documents and reports.
- Assist in addressing audit findings and ensuring proper corrective actions are taken.
- General Financial Support:
- Provide administrative support in day-to-day financial operations, including invoicing and preparing financial summaries.
- Ensure the integrity and accuracy of financial data entered into the system.
Minimum Qualifications & Experience:
- Grade 12 Certificate.
- Diploma level in accounting or qualification such as ACCA, CIMA, or CA (Zambia).
- Licentiate membership with the Zambia Institute of Chartered Accountants (ZICA).
- Minimum of two (2) years of relevant work experience in a similar role.
- Proficiency in financial management software and strong analytical skills.
Application Process:
Qualified candidates who are eager to contribute to the success of Mukuba Hotel Limited and are willing to be based in Ndola District, Copperbelt Province, should submit the following documents: ✔️ Application letter addressed to the General Manager. ✔️ Updated Curriculum Vitae (CV) with three (3) traceable referees. ✔️ Proof of membership to a relevant professional body. ✔️ Copy of National Registration Card (NRC).
All applications are online. Go to https://forms.office.com/r/XR6NHC9gU2
The deadline for receiving applications shall be 31st March 2025.
Take note that the Zambia Qualifications Authority (ZQA) certificate of verification and evaluation of qualification will be required before the job offer.
Mukuba Hotel is an Equal Employment Opportunity Employer.
2.0 STORES OFFICER
Role Overview:
The Stores Officer is responsible for assisting in managing the hotel’s inventory system, ensuring proper storage, and overseeing the issuance and receipt of goods. The role involves maintaining accurate stock records, supporting procurement activities, and ensuring compliance with safety and organizational standards. The Stores Officer will report directly to the Stores Manager.
Key Roles and Responsibilities:
- Inventory Management:
- Assist in overseeing the receipt, storage, and distribution of supplies in accordance with company policies.
- Monitor and maintain accurate stock levels.
- Ensure that inventory is properly organized and stored to minimize damage and maximize space efficiency.
- Procurement Support:
- Assist in monitoring stock levels and request reorders when necessary.
- Ensure timely and accurate delivery of ordered goods.
- Communicate with suppliers to confirm order status and delivery schedules.
- Stock Audits & Reconciliation:
- Conduct regular stock checks to ensure accuracy of inventory records.
- Report any discrepancies between physical stock and records to the Stores Manager.
- Assist with stocktaking and audits as required by management.
- Health & Safety Compliance:
- Maintain a clean and safe storage environment in compliance with health and safety standards.
- Ensure proper handling and storage of goods to prevent spoilage, breakage, or other damage.
- Record Keeping & Reporting:
- Maintain proper documentation for stock movements, receipts, and issues.
- Assist in preparing daily, weekly, and monthly reports on inventory levels.
- Assist the Hotel in analysing inventory data to improve efficiency.
- Customer and Staff Support:
- Ensure that internal departments’ inventory needs are met in a timely and efficient manner.
- Provide excellent customer service to internal stakeholders by addressing queries or issues related to supplies.
Minimum Qualifications & Experience:
- Grade 12 Certificate.
- Diploma in Procurement, purchasing and supply, or a related field.
- Membership with the Zambia Institute of Purchasing and Supply (ZIPS)
- Minimum of Five (5) years of relevant work experience in a similar position.
Application Process:
Qualified candidates who are eager to contribute to the success of Mukuba Hotel Limited and are willing to be based in Ndola District, Copperbelt Province, should submit the following documents: ✔️ Application letter addressed to the General Manager. ✔️ Updated Curriculum Vitae (CV) with three (3) traceable referees. ✔️ Proof of membership to a relevant professional body. ✔️ Copy of National Registration Card (NRC).
All applications are online. Go to https://forms.office.com/r/kah4vscz50
The deadline for receiving applications shall be 31st March 2025.
Take note that the Zambia Qualifications Authority (ZQA) certificate of verification and evaluation of qualification will be required before the job offer.
Mukuba Hotel is an Equal Employment Opportunity Employer
3.0 SENIOR PROCUREMENT OFFICER
Role Overview:
The Senior Procurement Officer is responsible for managing procurement processes, ensuring compliance with procurement regulations, and optimizing supply chain operations. The role involves sourcing suppliers, negotiating contracts, managing procurement budgets, and ensuring timely delivery of goods and services to support operational efficiency.
Key Roles and Responsibilities:
- Procurement Management:
- Oversee the entire procurement lifecycle, from requisitions to contract management.
- Source, evaluate, and identify reliable suppliers for goods and services across various categories.
- Cultivate and maintain strong supplier relationships to ensure competitive pricing, quality, and delivery.
- Conduct regular market research, competitive bidding, and supplier evaluations to ensure cost-effective procurement strategies.
- Analyze and forecast procurement needs based on production and operational schedules to ensure continuous supply chain flow.
- Manage and ensure the timely availability of inventory, preventing stockouts and ensuring production efficiency.
- Contract Management:
- Lead negotiations of contract terms, including pricing, payment terms, and service-level agreements (SLAs) with vendors, ensuring favorable terms for the Hotel.
- Ensure all procurement contracts comply with company policies, ZPPA regulatory requirements, and ethical standards.
- Coordinate the drafting and signing of contracts, ensuring clarity of terms and mutual understanding between Hotel and vendors.
- Manage the renewal, amendment, and termination of contracts in a timely and organized manner to maintain continuous operations.
- Review and update contracts periodically to ensure terms are still relevant to the evolving needs of the business.
- Develop and maintain key performance indicators (KPIs) to assess supplier performance in terms of delivery, quality, and price competitiveness.
- Conduct periodic supplier reviews and audits to ensure they meet the required standards and quality benchmarks.
- Compliance and Risk Management:
- Ensure all procurement activities adhere to ZPPA procurement laws, company policies, and industry best practices.
- Identify and mitigate procurement risks by assessing supplier performance, potential disruptions, and quality assurance measures.
- Enforce compliance with ethical standards, ensuring fair and transparent procurement processes.
- Implement measures to address any non-compliance issues within the supply chain, initiating corrective actions when necessary.
- Maintain a record of all procurement activities, including approvals, contracts, and transactions, for auditing and reporting purposes.
- Budget Management:
- Collaborate with the finance team to develop procurement budgets, ensuring alignment with overall company financial goals.
- Monitor and control procurement expenditures, ensuring adherence to budget constraints.
- Identify areas for cost-saving and procurement optimization by evaluating supplier performance and negotiating discounts.
- Prepare and submit regular procurement expenditure reports for senior management review.
- Collaboration:
- Collaborate with internal functions like the kitchen, restaurant, bar, and other section to understand procurement needs and ensure timely delivery of goods and services.
- Provide guidance and support to department heads on procurement-related matters, helping them make informed decisions.
- Act as the key point of contact between the Hotel and suppliers, ensuring effective communication at all stages of procurement.
- Coordinate with the legal team to ensure all procurement contracts are legally sound and protect the company’s interests.
Minimum Qualifications & Experience
- Grade 12 Certificate.
- Diploma in Procurement, purchasing and supply, or a related field.
- Membership with the Zambia Institute of Purchasing and Supply (ZIPS)
- Minimum of Five (5) years of relevant work experience in a similar position.
Application Process:
Qualified candidates who are eager to contribute to the success of Mukuba Hotel Limited and are willing to be based in Ndola District, Copperbelt Province, should submit the following documents: ✔️ Application letter addressed to the General Manager. ✔️ Updated Curriculum Vitae (CV) with three (3) traceable referees. ✔️ Proof of membership to a relevant professional body. ✔️ Copy of National Registration Card (NRC).
All applications are online. Go to https://forms.office.com/r/vxupM2bLPs
The deadline for receiving applications shall be 31st March 2025.
Take note that the Zambia Qualifications Authority (ZQA) certificate of verification and evaluation of qualification will be required before the job offer.
Mukuba Hotel is an Equal Employment Opportunity Employer
4.0 HUMAN RESOURCE AND ADMINISTRATION COORDINATOR
Role Overview:
The Human Resource and Administration Coordinator will be responsible for managing all human capital and administrative functions within the Company. The role involves developing and implementing HR policies, overseeing talent acquisition, employee relations, performance management, training and development, and ensuring compliance with labour laws. The position also involves managing administrative services to support operational efficiency
Key Roles and Responsibilities:
- HR Strategy and Policy Development:
- Provide strategic HR insights to senior management for informed decision-making.
- Develop, implement, and review HR policies and procedures to align with company objectives.
- Ensure compliance with labour laws, workplace regulations, and company policies.
- Talent Acquisition and Recruitment:
- Oversee recruitment, selection, and onboarding to attract and retain top talent.
- Develop and implement employer branding initiatives to strengthen the company’s talent pipeline.
- Compensation and Benefits:
- Oversee payroll processing, benefits administration, and compensation structures.
- Ensure fair and competitive remuneration aligned with industry standards.
- Monitor compliance with statutory payroll deductions and employee benefits.
- Oversee departmental performance, ensuring HR and administration teams meet strategic objectives.
- Provide leadership in workforce planning, succession planning, and organizational development.
- Establish and manage HR budgets, ensuring cost-effectiveness in compensation and benefits programs.
- Develop and implement incentive programs to boost employee performance and satisfaction.
- Employee Relations and Engagement:
- Foster a positive work culture through employee engagement, team-building activities, and welfare programs.
- Manage conflict resolution, grievance handling, and disciplinary processes fairly and transparently.
- Implement employee recognition and retention programs.
- Performance Management:
- Design and implement performance management systems to enhance productivity.
- Work with department heads to establish KPIs and conduct performance appraisals.
- Provide coaching and career development support.
- Training and Development:
- Identify skill gaps and implement training programs to enhance workforce capacity.
- Develop leadership and mentorship initiatives.
- Partner with external training providers to deliver professional development programs.
- Compliance and Legal:
- Ensure adherence to all employment laws, workplace safety regulations, and corporate governance policies.
- Keep up-to-date with labour regulations and implement necessary policy changes.
- Ensure compliance with statutory obligations, including ZRA (Zambia Revenue Authority), NAPSA (National Pension Scheme Authority), NHIMA (National Health Insurance Management Authority), WCFCB (Workers’ Compensation Fund Control Board), and any other relevant regulatory bodies.
- Liaise with government institutions and ensure timely submission of statutory returns.
- Administrative Management:
- Oversee office operations, facilities management, and administrative support functions.
- Ensure a well-organized and efficient workplace through streamlined administrative processes.
- Manage fleet operations, ensuring effective allocation, maintenance, and utilization of company vehicles.
- Implement and oversee security measures to safeguard company assets and personnel.
- HR Reporting and Analytics:
- Generate HR reports and workforce analytics for data-driven decision-making.
- Use HR technology solutions to enhance data management and operational efficiency.
- Health and Safety:
- Promote workplace safety by implementing health and safety regulations.
- Conduct safety audits, risk assessments, and employee wellness initiatives.
- Develop occupational health programs to enhance employee well-being.
Minimum Qualifications & Experience:
- Grade 12 Certificate with five (5) O Levels.
- Bachelor’s Degree in Human Resource Management, Public Administration, Psychology, Business Administration, Industrial Relations, or a related field.
- Professional membership with the Zambia Institute of Human Resource Management.
- Minimum of five (5) years of work experience in a supervisory role or similar position.
- Strong understanding of Zambian labour laws and employment regulations.
Application Process:
Qualified candidates who are eager to contribute to the success of Mukuba Hotel Limited and are willing to be based in Ndola District, Copperbelt Province, should submit the following documents: ✔️ Application letter addressed to the General Manager. ✔️ Updated Curriculum Vitae (CV) with three (3) traceable referees. ✔️ Proof of membership to a relevant professional body. ✔️ Copy of National Registration Card (NRC).
All applications are online. Go to https://forms.office.com/r/M5PrGGKEYv
The deadline for receiving applications shall be 31st March 2025.
Take note that the Zambia Qualifications Authority (ZQA) certificate of verification and evaluation of qualification will be required before the job offer.
Mukuba Hotel is an Equal Employment Opportunity Employer
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