Multiple Positions
WebsiteUnifi Zambia
Making life easy
Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.
We are hiring for the following positions:
1. Branch Manager – Solwezi Mushitala
Responsibilities
- Assess local market conditions and identify current and prospective sales opportunities.
- Lead a productive environment that fosters team building, hard work and diligence.
- Maintain relationships with customers and stakeholders.
- Ability to Multitask and execute assigned tasks effectively.
- Marketing through identification of target markets.
- Handles the cases of some customer complaints which have been escalated from the consultants.
- Send monthly reports to the main branch and give updates of the business status.
- Ensure risk is minimized by imploring risk management strategies.
- Ensure high levels of customer service and sales.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
- Adhere to high ethical standards, and comply with all regulations/credit policy.
- Network to improve the presence and reputation of the branch and company.
- Stay abreast of competing markets and provide reports on market movement and penetration.
- Approve loans.
- Oversee people management at the branch level.
- Perform any other duties as assigned.
Minimum Qualification and Desirable behavior
- Diploma or Degree in Banking & Finance, Business Administration, or a relevant field
- Strong organizational skills
- Ability to work independently and as part of a team
- Leadership skills
2. Client Growth Consultant – Choma, Mufulira and Monze
Responsibilities
- Ensure branch activations target is met.
- Take the leading role in direct marketing activities for the branch.
- Look out for new employer opportunities and conduct site visits when required.
- Ensure existing employer opportunities are fully optimized.
- Actively contribute to weekly marketing plans.
- Adhere to the cost per prospect guidelines.
- Make effective use of GeoRep for all marketing activities.
- Ensure all new prospects are captured on the sales pipeline.
- Ensure all prospects receive timely calls and follow-ups.
- Any other assigned duties.
Minimum Qualification and Desirable behavior
- Diploma in sales/marketing/business studies or at least 1 year experience in sales
- Knowledge of financial products and services will be a plus
- Proven experience as marketing officer or similar role
- Excellent organizational and multi-tasking skills
- Outstanding communication and interpersonal abilities
- Creativity and commercial awareness
- A team player with a customer-oriented approach
3. Loan Consultant – Chipata
Responsibilities
- The loan consultant at our Solwezi branch will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
- Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
- Checking documents, informing applicants of additional requirements and documents.
- Ensure all loans are properly documented with accurate and complete information.
- Maintaining client’s right to privacy and confidentiality throughout the loan process.
- Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
- Answering to customer questions, customer service
- Ensure conformity with credit policy
- Responsible for cash management.
- Marketing
- Ensure that clients have the right information regarding the products, promotions, and other value-added services
Minimum Qualification and Desirable behavior
- Diploma in Banking & Finance, Marketing, Business Administration, or any related field
- Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
- Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
- Excellent organization skills
- Ability to work independently as well as in a team,
- Ability to Multi-task
- Ability should be a good motivator with commendable interpersonal skills.
To apply, click the link here.
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