Call Centre Agent

WebsiteD2C Telcare Limited
This position reports to a Team Lead
Call Centre Agents are required to meet agreed SLAβs by assisting and retaining customers.
Skills Requirement:
1. Must have completed Grade 12.
2. Must be multi linguistic preferably Luvale, Tumbuka, Lunda, Kaonde and Lozi will be an added advantage.
3. Excellent Communication Skills.
4. Ability to articulate product/ service benefits effectively.
5. Persuasiveness
6. Adapting to changing sales strategies and market conditions.
Note: Only those who meet the requirements will be contacted for interviews.
Send your applications to e mail address below indicating current physical location in the subject of your email recruitment@d2ctelcare.com.
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